About us
Welcome to themedzcare.com – Your Trusted Health and Wellness Partner
Shipping & Returns
Confirmation of Your Order
At themedzcare.com, we prioritize your satisfaction and strive to provide a seamless shopping experience. Upon completing your order, you'll receive a detailed message verifying your purchase details, including medication information and costs, even before reaching the payment page. Finalize your order by making a secure online payment, and upon successful completion, receive an acknowledgment confirmation with the total order cost and expected delivery date.
In the rare event of stock unavailability, we will explicitly mention it in the final acknowledgment.
Shipping Dispatch Confirmation
Track your order easily through our portal post-payment processing. A dispatch confirmation email will be sent within 24 to 48 hours after order placement. This email includes a shipment invoice with the invoice number, shipping details, and instructions for tracking your shipment.
International Shipping and Customs
Whether you're a domestic or international customer, themedzcare.com caters to your needs. For international customers, please anticipate potential delays due to customs inspections at ports or airports. Allow extra time for customs checks, and once complete, your parcel will proceed to local delivery.
Estimated Delivery Time
While local deliveries are typically prompt, unforeseen events like customs delays or natural disasters may cause delays. We usually dispatch orders within 15 to 20 working days, with additional time for customs checks. Customers are responsible for tracking their packages and can contact us if their package hasn’t arrived within an average of 15 to 20 days.
Reshipping Lost Orders
In the rare event of a lost package during transit, we take responsibility. We either reship lost orders or provide a refund, excluding taxes and customs duties. Contact our hotline if your package hasn't arrived after a maximum of 21 days for all orders.
Return and Refunding Policy
Notify us within 7 days if you receive a dispatched order with a damaged or tampered seal. For any inquiries or concerns, feel free to contact us at themedzcare@hotmail.com.
Privacy Notice
Effective Date: 20/12/2022
Welcome to themedzcare.com! Our Privacy Policy outlines how we handle your information. By accessing themedzcare.com, you agree to the terms of this Privacy Policy.
Information We Collect
- Personal Information: Collected for order fulfillment and communication.
- Payment Information: Processed securely, not stored after transaction completion.
- Non-Personal Information: Collected for analytics and website improvement.
How We Use Your Information
- Personal information is used for order processing, communication, and customer support.
- Non-personal information is used for analytics to improve our website.
How We Protect Your Information
- Strict security measures for online payments.
- Personal information is stored securely.
Information Sharing and Disclosure
- We do not sell, trade, or transfer personal information to third parties, excluding trusted third parties assisting us.
Your Choices
- You can choose not to provide certain information.
- Unsubscribe from email alerts at any time.
Changes to This Privacy Policy
We may update or change our Privacy Policy, with the latest version posted on this page. Contact us at themedzcare@hotmail.com for privacy inquiries.
Conditions of Use
Welcome to themedzcare.com! By accessing our website, you agree to comply with the following terms.
Use of the Site
Your use is voluntary, and outcomes from medication use are not guaranteed. Consult a medical professional before purchasing medications.
Pricing and Product Information
Prices are determined based on stock, market rates, and discounts. We reserve the right to cancel orders in emergencies.
Privileged Programs
Participation is optional, and privilege discounts are only for subscribers.
Email Subscription
Providing your email is optional, and you can unsubscribe at any time.
Use of Medications
Benefits are not guaranteed; consult a doctor before purchasing.
Security Policies
We prioritize security for online transactions. Your private information is not used for marketing.
Contact Information
For inquiries, contact us at themedzcare@hotmail.com.
Shipping and Delivery
Cancellations or returns must be communicated within 7 days of delivery.
Customs Delay
We are not responsible for customs delays.
Pricing Policy
Prices are non-negotiable.
Cancellation Rules
Requests must be sent within 7 days of delivery, with conditions applied.
By using themedzcare.com, you acknowledge and agree to these terms and conditions. We reserve the right to modify these terms at any time without prior notice.
At themedzcare.com, we are committed to your health and privacy, providing quality service with transparency and care.